An interesting blog post appeared on DreamHost’s blog yesterday with Co-Founder Josh Jones posting a story about a host upgrading his VPS plan without his permission. To summarize, Josh’s VPS was going over its’ inode allotment and needed to be upgraded or it would start crashing. Instead of just letting it crash this host went proactive, upgraded Josh and notified him. Well he wasn’t happy now that he was being charged near double so he threw a fit and said he would issue a charge back, which is beyond ignorant as I’m sure DreamHost deals with a lot of charge backs which I’m sure are frustrating.

I read the entire story and I think the host was trying to be helpful, they should not have upgraded Josh without his explicit consent. However I think things could have been handled much better by Josh.

What host is Josh talking about? Well the host is Servint and the support rep was Christian Dawson. You only get the first name of the rep in the blog post but the major give away is the support person refers to the Signature VPS which matches up with Servint’s naming and pricing.

The bigger question though is why is Josh Jones Co-Founder of one of the largest shared hosting companies hosting his sites somewhere else? He had a little excerpt about testing competitors but he has had this account for three years! Maybe he just got tired of the downtime…..